WestJet Connect

WestJet Connect is our free inflight service that gives your smartphone, tablet or laptop access to entertainment on demand, flight information, and Wi-Fi for a fee. 

WestJet Wi-Fi Presented by TELUS is our newly launched partnership to bring free, high-speed internet to all WestJet Rewards members. You can use it to download your favourite streaming apps so you can watch movies and TV shows during your flight, catch up on work, or stay in touch with friends and family. 

To see the inflight services are available on your flight, you can look up your flight on the WestJet Flight Guide within 72 hours of departure. 

We are in the process of rolling out free WestJet Wi-Fi for the majority of our fleet. Until then, we will still support Wi-Fi via WestJet Connect, which requires guests to pay for access. We appreciate your patience as we continue to introduce new features.   

WestJet Connect is our free inflight entertainment system that gives your smartphone, tablet or laptop access to complimentary entertainment and flight information as well as pay-per-usage Internet.

If your flight is on board a 787 Dreamliner aircraft, you can also enjoy WestJet Connect on the seatback screens.

WestJet Connect gives you access to:

• Hundreds of hours of TV shows and movies
• WestJet destination information
• Internet that can be purchased for your in-flight enjoyment

• Apple mobile devices running iOS 11.0 or higher
• Android mobile devices running Android 7.0 or higher^*
• MacBook running macOS 10.12 or higher
• Windows laptops running Windows 7, 8 or 10
   

 

1. Download the WestJet app before takeoff 
   
2. Once on board, put your mobile device (smartphone or tablet) into Airplane Mode 
   
3. Turn Wi-Fi on and connect to the "WestJetConnect" Wi-Fi network 
   
4. Launch the WestJet app and select the Inflight tab 
   

WestJet Connect is available on select aircraft. 

1. Once on board, put your laptop or mobile device into Airplane Mode 
   
2. Turn Wi-Fi on and connect to the "WestJetConnect" Wi-Fi network 
   
3. Open a new browser window and go to www.westjetconnect.com 
   

WestJet Connect is available on select aircraft. 

Access to the WestJet Connect catalog of TV shows and movies is free of charge and doesn’t require Internet.

1. Check that your device is connected to the WestJetConnect WiFi 
2. Make sure you disable power saving mode on your device 
   
3. If your Apple device is running iOS 14 make sure you allow access to the WestJet app. You can find it under Settings > Privacy > Local Network

WestJet selects content with all our guests in mind. We place content advisories and synopses on all our films and TV shows to empower you to make choices suitable for you and your family. After you click on the movie/TV thumbnail you will see the synopsis and content advisory information located underneath the media player.