Overview
Sun Palace is the perfect couples escape. This resort lies along the coast overlooking the turquoise Caribbean Sea that offers the perfect backdrop to a resort that provides service and amenities of the highest level.
Adults only 18+
Stay at 1, Play at 4 - Guests have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace. Transportation to sister properties not included, please see hotel front desk for complete details.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
252
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed
- 1 king bed
- Minimum 2 adults, maximum 2 adults
- Balcony
- Climate control
- Jetted tub
- Smoking rooms available (upon request)
- Stocked liquor dispenser
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Room service
- Safe
- Slippers
- Turndown service
- TV
- CD player
Amenities
Spa
Fitness Centre
El Alamo
Oriental Lounge
Location
Reviews
TripAdvisor Traveler Rating
Another perfect week in Paradise!
P8058IInancyh (Lincoln, United States) on Apr 20, 2025
We are wrapping up our week at Sun Palace today. We’ve lost count as to how many times we have visited- but we think we are at 20! We were married here in 2012 so that continues to carry such special memories. It’s our home away from home and we now cherish another incredibly special visit! Here are some highlights and feedback to the Sun Palace staff. Food at all restaurants has been amazing, service continues to be outstanding, and Sun Palace continues to look pristine in all areas. Beds are super comfortable and shows and live music in the bar have been great. Seaweed is up to Mother Nature but the work that you do keeping the beach clean is amazing. The entertainment staff continues to be so impressive- always working hard to create fun and so many laughs. Highlight of my day is “the crazy game”. So many laughs this week! We had an amazing massage at the spa this week. Something we always look forward to! We appreciate so many “welcome home’s” from your staff. We want to shout out to several of your outstanding staff that have gone over and beyond this week. Alejandra - Sommelier at Wine Tasting Sofia at Italian Alejandro at Thai Francisco at Thai Miguel in Lobby Bar Karina in the Lobby Bar Daniel at quiet pool Silvio - beach service Allan, Jonathan and Jesus. Entertainment staff Daniel - lifeguard at the beach And a huge shout out to Addy in housekeeping who did such a fantastic job keeping our room so beautiful including relaxing turn down service each night. We will be a little sad cutting the bands off once again tomorrow but we are so thankful and blessed for this special week and we will begin planning our next trip soon!
Could not be better!
Passport21158850315 on Apr 17, 2025
Great food, drinks and staff. The staff really go out of the way for you. Waiter, Juan Guinto was fantastic. Ask Miguel at The Bar in the hotel to mix your drink - he’s great. Also Rodolfo from out front was lovely when we were checking in AND out. We had such a great time.
Vacation Offers
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Enjoy a complimentary golf package during your stay at select all-inclusive Palace Resorts in Cancun, Mexico.
Riviera Maya, Cancun
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