Overview
The 24-hour all-inclusive Barceló Maya Colonial is located on the finest beach in Riviera Maya. It offers spacious rooms and suites, eight restaurants, six bars, three pools, a children’s water park, a U-Spa & U-Kids Spa, and convention center. Guests also have full access to Barceló Maya Beach, Barceló Maya Caribe, and Barceló Maya Tropical. Premium Level accommodations feature the best location guaranteed at the Resort, unlimited access to specialty restaurants (upon availability) and much more. Live up to more at Barceló Maya Colonial.
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
481
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- Slippers
- Balcony or terrace
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
- 1 king bed, and 3 sofas
- Garden view
- No more than 5 guests in the room
- 1 king bed, and 3 sofas
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- A/C
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- Slippers
- Balcony or terrace
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- Slippers
- Balcony or terrace
Premium Level amenities include;
- Personalized check-in and check-out in the exclusive Premium Level area.
- Exclusive concierge service for Premium Level guests.
- Room with the best views in the Premium Level area.
- VIP minibar (sodas, water, domestic beer, and snacks).
- Superior toiletry items.
- Turn down service.
- Priority when making reservations at à la carte restaurants (unlimited reservations: subject to availability of the restaurant chosen).
- Exclusive use of the Premium Level Lounge with access to international drinks, canapés, continental breakfast, board games, books, newspapers, and free internet. Service available from 7 am to 11 pm.
- Premium drinks in all hotel bars and restaurants (except Barceló Maya Palace and Barceló Maya Riviera).
- Free local calls.
- Free Wi-Fi access.
- Express laundry service at the normal rate.
- Room service.
- 20% discount in spa and beauty salon services (Some restrictions may apply. The discount percentage may vary by hotel.)
- 10% discount at Barceló gift shops.
- Access to the hydrotherapy area in the Spa (1 hour daily)
- Bottle of sparkling wine upon arrival.
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
- 1 king bed, and 1 sofa
- Oceanfront
- No more than 3 guests in the room
- 1 king bed, and 1 sofa
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 3 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- Slippers
- Balcony or terrace
Premium Level amenities include;
- Personalized check-in and check-out in the exclusive Premium Level area.
- Exclusive concierge service for Premium Level guests.
- Room with the best views in the Premium Level area.
- VIP minibar (sodas, water, domestic beer, and snacks).
- Superior toiletry items.
- Turn down service.
- Priority when making reservations at à la carte restaurants (unlimited reservations: subject to availability of the restaurant chosen).
- Exclusive use of the Premium Level Lounge with access to international drinks, canapés, continental breakfast, board games, books, newspapers, and free internet. Service available from 7 am to 11 pm.
- Premium drinks in all hotel bars and restaurants (except Barceló Maya Riviera).
- Free local calls.
- Free Wi-Fi access.
- Express laundry service at the normal rate.
- Room service.
- 20% discount in spa and beauty salon services (Some restrictions may apply. The discount percentage may vary by hotel.)
- 10% discount at Barceló gift shops.
- Access to the hydrotherapy area in the Spa (1 hour daily)
- Bottle of sparkling wine upon arrival.
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
Amenities
Lobby
Lobby
Lobby
Pool
Pool
Pool
Exterior
Theatre
Wedding
Location
Reviews
TripAdvisor Traveler Rating
bar cocos was great had varieties of amazing drinks and amazing bartenders as well. angel lopez knows what she is doing.
Sky F on May 17, 2025
bar cocos mayra poot and angel lopez were so great to me and my family she was always on top of our drinks, trash, and whatever else we needed. mayra poot made me a special drink that angel lopez made and it was delicious definitely going to miss her when i go back home.
Disappointing Experience – Serious Safety Concerns and Overall Subpar Stay
Mili L on May 16, 2025
We stayed at this resort based on a recommendation from our travel agent, although it was our first time here. Having visited numerous resorts across Mexico, we found this particular property to be the most underwhelming. Beach & Facilities: The beach was very rocky, making it difficult to enjoy the water comfortably. On a positive note, we did spot sea turtles, which was a unique experience. The resort grounds were clean and visually appealing, but the atmosphere lacked vibrant evening entertainment, with most activities geared towards very young children. The reservation-only restaurants were average at best. They have a dolphin area where you can swim in a pool with same an an incident happened during our stay in which a dolphin suffered fatal injuries while guests were swimming with same. Food & Service: We were disappointed by the quality of the food. Additionally, communication with staff was challenging, as many spoke limited English. This often led to mix-ups with drink orders and a general sense of miscommunication. Serious Safety Incident: A deeply troubling incident occurred on our first day. While we were setting up our poolside area, our 13-year-old son fell onto a decorative fountain in the center of the pool, which was being climbed on by several children. There was no visible signage warning of the hazard, and pool staff later referred us to a general "pool rules" sign located near the restrooms—far from the actual fountain. Our son sustained significant injuries, including deep facial lacerations that required emergency surgical intervention. We are grateful to the hospital and resort medical staff who responded quickly and provided immediate care. However, we were shocked that the resort took no visible action following the incident—no signage was placed, and we continued to observe other children climbing on the same structure, completely unattended and other children suffered injuries falling in this same fountain during our stay. What was most upsetting was the resort's refusal to acknowledge the risk or accept any responsibility. Instead, they placed blame on our son, who had barely entered the pool and was injured within minutes. There were no safety measures such as grates or barriers to prevent such an accident, and the potential for a much worse outcome—including eye damage or drowning—was very real. Conclusion: We are extremely dissatisfied with how the situation was handled. The resort's lack of accountability and unwillingness to implement preventive measures after a serious injury is deeply concerning. While the property may appeal visually, its overall quality, safety standards, and guest care fall significantly short. We will not be returning and cannot in good conscience recommend this resort to others.
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