All inclusive

Moon Palace Cancun

Chetumal Cancun 5.0

Learn about all active advisories related to this hotel

Overview

The Moon Palace Golf & Spa Resort is nestled between 123 acres of tropical foliage and sandy beach. There is something for everyone, a wide range of activities, restaurants and their Signature Golf Course by Jack Nicklaus. The possibilities are endless.

Added value

Stay at 1, Play at 4 - Guests have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace. Transportation to sister properties

not included, please see hotel front desk for complete details.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

2058

Rooms

Superior Deluxe Garden View
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Superior Deluxe Garden View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Stocked liquor dispenser
  • Complimentary toiletries

Superior Deluxe Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Superior Deluxe Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Stocked liquor dispenser
  • Complimentary toiletries

Superior Family Deluxe
  • 1 king bed, and 2 double beds
  • Garden view
  • No more than 6 guests in the room
Superior Family Deluxe
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Stocked liquor dispenser
  • Complimentary toiletries

Superior Honeymoon Suite
  • 1 king bed
  • Ocean view
  • No more than 2 guests in the room
Superior Honeymoon Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Stocked liquor dispenser
  • Complimentary toiletries
Additional details

Honeymoon Suite ammenities include;

  • Private beach lounge chair area with waiter service.
  • Welcome bottle of wine.
  • Liquor dispenser with premium, upgraded brands of liquor.

Amenities


Location

Address
km 340, Carretera Cancun, Chetumal Cancun, 77500, Mexico
11 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.6
  • Location 4.3
  • Rooms 4.5
  • Service 4.6
  • Value 4.2
TripAdvisor users rated this property 5 out of 5

Wonderful resort

tazzzella (Phoenix) on May 17, 2025

Second time to this hotel, we had ocean view. So close to lobby, pool and a few steps to beach. Beatriz helped us coordinate our stay, which made it awesome with no worries. Maria scheduled our tee times, after we played the first day we wanted to change the tee times, Jonathan and Gabriel helped change our tee times. So helpful and professional. We had a great time swimming, playing golf and eating, the food was delicious. We plan on visiting next year.

TripAdvisor users rated this property 5 out of 5

The best in Riviera Maya for families with kids

Z8216KArobertob (Isla Mujeres, Mexico) on May 17, 2025

I don’t usually write reviews. Moon palace Resort has been one of the most beautiful experiences we’ve had in the riviera maya. We stayed at the grand and everything has been flawless. We have stayed at Xcaret Mexico and other all inclusive resorts but I can say that for families with kids this is an absolute MUST. We live in Cancun and usually vacation nearby. The Momo teppan yaki at sunrise was an amazing experience, and Diego was an awesome, from the show to the interaction with my kids left us speechless. Thanks Diego and palace crew for this amazing experience. I wish we had more places like this at the riviera maya, I’m Mexican but have traveled quite a bit around the world and this has been delightful. Kudos to the moon palace team and keep it up! You guys make us proud of being Mexican!

See More

Vacation Offers

  • Enjoy a complimentary golf package during your stay at select all-inclusive Palace Resorts in Cancun, Mexico.

    Riviera Maya, Cancun

Ready to find your next getaway? 

Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.