All inclusive

Grand Palladium Colonial Resort & Spa

Riviera Maya 4.5

Overview

The Grand Palladium Colonial Resort is one of 4 resorts located in the Grand Palladium Riviera Complex. Located only 25 minutes from Playa del Carmen and 15 minutes from Akumal.

 

*This hotel is available from both Cancún International Airport and Tulum International Airport.*

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

413

Rooms

Deluxe Garden View
398 square feet
  • 1 king bed, or 2 double beds
  • No more than 3 guests in the room
Deluxe Garden View
398 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • 24 hour room service ($)
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Complimentary room service from 11 am - 10:30 pm

Junior Suite Garden View
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Garden view
  • No more than 4 guests in the room
Junior Suite Garden View
Featured amenities
Included in all rooms
  • 24 hour room service
  • 24 hour room service ($)
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Complimentary room service from 11 am - 10:30 pm

Junior Suite Pool Side
452 square feet
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Junior Suite Pool Side
452 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • 24 hour room service ($)
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Complimentary room service from 11 am - 10:30 pm

Romance Villa Suite Poolside
624 square feet
  • 1 king bed
  • No more than 2 guests in the room
Romance Villa Suite Poolside
624 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • 24 hour room service ($)
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Complimentary room service from 11 am - 10:30 pm

Connecting Junior Suite
900 square feet
  • 1 king bed, 2 double beds, and 1 sofa bed
  • No more than 8 guests in the room
Connecting Junior Suite
900 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • 24 hour room service ($)
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Complimentary room service from 11 am - 10:30 pm
Additional details

Connecting Suite = 1 Junior Suite + 1 Junior Suite

Amenities


Location

Address
Carretera Chetumal, Puerto Juarez Km, 256-100, Riviera Maya, Mexico
87 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.3
  • Location 4.3
  • Rooms 4.0
  • Service 4.2
  • Value 4.1
TripAdvisor users rated this property 5 out of 5

El Dorado Experience

Robert N on May 17, 2025

El Dorado experience. Excellent food, excellent service. The onion bread was absolutely Devine, and most importantly, the service from Jorge was absolutely brilliant. The ambience at the restaurant was very welcoming. We will certainly be back again!!

TripAdvisor users rated this property 5 out of 5

Our wedding here was perfect.

nikkirY8893VX on May 16, 2025

We came back last week from having our wedding at the Colonial with 40 of our friends and family. I was worried by some of the bad reviews, but I cannot say enough about how smooth everything went. Our wedding coordinator Aurora was the most amazing and helpful person. We first started talking with her months ago via email to do the planning and I was thrilled that she was also our day-of coordinator. She took all the stress away, the wedding was perfect and it was all thanks to her. The ceremony was so well organized, and she made sure the reception area was decorated exactly how I had imagined it. With such a large group, we expected to have a few room issues. Some of our group had to have their safe fixed or move rooms because of broken A/C, and the hotel was great at getting everyone sorted out right away. The rooms were always clean (shoutout to Carlos cleaning villa 31!) We found the buffet at the White Sands better than the one at the Colonial. We also preferred the White Sands pool since the one at the Colonial is very deep, but we were happy to walk around and explore different areas of the resort. Booking dinner was very easy. I think it helps to travel in the shoulder seasons when it is less busy. We found the service at the swim up bars pretty slow, but we luckily had Paola serving us poolside drinks and our whole group loved her. The soccer field on the resort is amazing and we used it a few times. The Sports Bar staff also kindly played the Oilers playoff games twice while we were there. If we had to do it all again, I would book at the Colonial and not change a thing. We are still getting messages from our guests about how much they loved it. The resort is a perfect combination of relaxed, fun, and classy.

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Vacation Offers

  • Enjoy $600 in resort coupons with a minimum 5-night stay at select all-inclusive TRS Hotels and Grand Palladium Hotels & Resorts in Mexico and the Caribbean.

    Cancun, Riviera Maya, Tulum, Punta Cana, Montego Bay, Puerto Vallarta

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