Enjoy more rewards when you redeem WestJet points  

Yes. WestJet points can be used on someone else’s booking by signing in with your WestJet Rewards ID at the payment screen. To ensure the security of your WestJet Rewards account, a booking made using your WestJet points must be made by you and directly with WestJet or Sunwing. 

Yes. You can transfer any amount of WestJet points to another account holder for a fee of $50-$59 CAD per transfer. The fee must be paid by credit card at the time of the transfer.  

To request a transfer of WestJet points, please call us to confirm the details. 

No. WestJet points may be used on a new reservation only. All changes after the original booking date that result in an amount owing, including fare or fees, must be paid for with another form of payment, such as a credit card.

If you purchased a WestJet flight using points, you’ll need to contact us by phone to alter the booking. Please note that the fare you selected must allow for changes and a cancellation or change fee may apply.  

When cancelling a flight, any points redeemed on the reservation will be returned to your account. However, UltraBasic fares are 100% non-refundable with no change options allowed. Any points used on an UltraBasic fare will be forfeited.  

If you wish to make changes to a Member Exclusive fare, the original booking must be cancelled and a new booking must be made. You can do this on Manage Trips, by calling our Contact Centre or through the priority support numbers available to Platinum and Gold members.  

For packages with WestJet Vacations, Sunwing Vacations or WestJet Vacations Quebec, your points may be returned to your account if the change or cancellation results in a refund to the original form of payment(s).  

At time of booking:   

• 100 WestJet points will be worth 1 CAD savings on base fare, surcharges (other Air Transportation Charges), bags and seats.   
• After making a full redemption for everything on the ticket, if a member has enough remaining points to cover the taxes and fees, they will have the option to redeem on that portion as well. Redemption will be available in two increments: either 50% or 100% of the taxes and fees, the latter allowing for a fully free flight or vacation.   
• When redeeming on the taxes and fees portion of the ticket, 105 – 110 WestJet points will be worth 1 CAD savings. 
   

Post-booking purchases:  

• 100 – 110 WestJet points will be worth 1 CAD savings on flight extras added post-booking, which can be done during Manage Trips and Digital Check-In.